Return & Exchange Policy

Southern Summer Swimwear

We want you to love your Southern Summer swimwear as much as we love creating it!

From our original print collections to our handmade custom pieces, we take pride in creating swimwear inspired by life on the water and beyond.

We understand that sometimes a size or style may not be quite right. Please review our return and exchange policy before purchasing.

Returns & Exchanges

If you're not completely satisfied with the fit or sizing of your purchase, please contact us within 14 days of delivery to request a return for store credit.

Approved returns will be issued store credit that can be used toward another size, style, or future Southern Summer purchase.

We do not offer refunds to the original payment method for change-of-mind or sizing returns, except where required by applicable law.

Return Eligibility

To qualify for a return or exchange, all merchandise must meet the following requirements:

• Items must be unworn and unwashed.

• Original tags must remain attached.

• The original hygienic liner must remain intact and in place, where applicable.

• Items must be free of makeup, deodorant, lotions, perfumes, stains, and odors.

• Merchandise must be in its original, new condition without damage or alterations.

We reserve the right to decline discretionary returns that do not meet these conditions.

Return Timeframe

Return requests must be submitted within 14 days of the date your order is delivered.

Once your return is authorized, you must ship the merchandise back within 14 days of receiving return authorization.

We recommend using a trackable shipping service.

Returns sent without prior authorization may not be accepted.

Return Shipping

Customers are responsible for return shipping costs associated with sizing or change-of-mind returns.

Original shipping charges are nonrefundable for discretionary returns.

Southern Summer Swimwear is not responsible for return packages lost or damaged in transit before they reach us.

For incorrect, damaged, or defective items, we will address return shipping and other remedies in accordance with applicable law.

Store Credit

Once your return has been received and inspected, approved returns will be issued store credit.

Store credit may be applied toward another available size, style, print collection, or future Southern Summer Swimwear purchase.

Store credit is not redeemable for cash except where required by law.

Any expiration date or applicable restriction will be disclosed when the credit is issued and will comply with applicable law.

Handmade & Custom Swimwear

Southern Summer Swimwear began with handmade swimwear, and we continue to offer select handmade and custom pieces.

Because these items may be individually made or customized, production timelines can vary based on the design and current order volume.

Estimated turnaround times will be communicated when a custom order is placed.

Custom or personalized orders may be final sale when this condition is clearly disclosed and agreed to before purchase.

For handmade items that are not personalized or designated final sale, the standard return eligibility requirements apply unless different terms are disclosed before purchase.

Please double-check your sizing, measurements, and design details before confirming a custom order.

If you have questions about sizing or turnaround times, we encourage you to contact us before ordering.

Nothing in this section limits applicable rights concerning defective, incorrectly made, or misdescribed products.

Preorders & Limited Collections

Certain original-print collections may be offered as preorders or limited releases.

Estimated shipping timeframes will be provided when applicable.

Production and delivery timelines may change due to manufacturing or shipping circumstances.

If your preorder is delayed, we will provide any required notice and cancellation or refund options under applicable law.

Preorder returns are subject to our regular return eligibility requirements unless different conditions were clearly disclosed before purchase.

Damaged, Defective, or Incorrect Items

We carefully inspect our products before shipping. However, if you receive an incorrect, damaged, or defective item, please contact us promptly after delivery.

Include your order number, a description of the issue, and photos when available.

We will review the situation and work with you toward an appropriate resolution.

Our discretionary return requirements do not limit any rights or remedies available under applicable consumer protection laws.

How to Request a Return

To begin a return or exchange:

1. Email keri@southern-summer.com within 14 days of delivery.

2. Include your order number and the item you wish to return.

3. Let us know whether the request relates to sizing, fit, or another concern.

4. Wait for return authorization and shipping instructions.

5. Ship your approved return within 14 days of authorization.

Please do not send merchandise back without contacting us first.

Questions?

We're always happy to help with sizing, custom orders, or finding your next favorite Southern Summer piece!

Email: keri@southern-summer.com

You can also reach us through the Contact Us page on our website.

Thank you for supporting Southern Summer Swimwear and our original Florida-inspired designs!

Built for the sandbar, the deep blue & the backcountry.